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AI-Accelerated Adjudication at
IRS Criminal Investigation

CHALLENGE

The Criminal Investigation (CI) Unit, Advance Analytics & Innovation, System and Operational Support, Electronic Filing Identification Number (EFIN) Suitability Squad processed a growing volume of complex, multi-jurisdiction rap sheets. Each fully manual review required 10 – 45 minutes and produced roughly 50 inconsistencies per 160 applications—consuming 160 staff-hours every month and signaling demand for more resources. CI sought a faster, highly consistent adjudication model that meets M-25-21 expectations for reusable AI assets.

APPROACH

Anika Systems guided CI through a three-phase modernization roadmap:

Phase Solution Highlights Key Enablers
Phase I:
VBA Automation (live)
Rapid effort reduction Extracts and calculates rap sheet data in Excel, driving effort down from 160 hours to 8 hours each month and producing structured suitability suggestions
Phase II:
Llama Model Summarization (pilot)
AI-powered insight Applies an open-source model to create pre-structured case summaries, standardize terminology, and recommend matrix ratings for faster agent validation
Phase III:
GPU-Accelerated Service (validation)
Future performance boost Offloads model reasoning to a GPU environment now in testing, positioning the program for high-volume, deep analytical processing in the next release

Throughout all phases, Anika Systems embedded reusable code libraries, common data models, and clear governance—directly aligning with OMB M-25-21 and E.O. 14179.

IMPACT

  • 95% cycle-time improvement – review time fell from 45 minutes to 3 minutes in Phase 1 with Phase 2 delivering richer analysis in 5.5 minutes total
  • Manual effort reduced from 160 hours to 8 hours per month – freeing analysts for mission-critical tasks
  • Backlog eliminated – 650 pending cases cleared within 30 days
  • Zero adjudication errors – inconsistencies erased across the monthly workload
  • Future-ready workforce – agent onboarding time accelerates 50%, rework avoidance prevents 15-20 cases monthly, and advanced AI models scale effortlessly

By guiding CI with intelligent automation and generative AI, Anika Systems transformed adjudication speed, accuracy, and scalability—setting a repeatable template for compliance-driven programs across the federal landscape.


About Anika Systems

Anika Systems delivers advanced technology solutions that drive efficiency and digital transformation for federal agencies. With deep expertise in AI Strategy and Digital Transformation, Intelligent Automation, AI and Machine Learning, Data Intelligence and Governance, and Enterprise Platforms and Engineering, we empower government agencies to accelerate mission outcomes with precision and agility.

We are a "show me" versus "tell me" company—delivering real, measurable impact through data-driven insights and scalable automation. At Anika Systems, we don't just keep up with change—we drive it.

To explore Anika Systems’ solutions, visit www.anikasystems.com/capabilities